Marketing Automation Specialist

Job Type: Full Time
Job Location: Tacoma - WA

Sound Credit Union

A Marketing Automation Specialist to join our team! As the Marketing Automation Specialist you strategize, develop, and optimize marketing automations that improve member experience and drive results. In this role your key responsibilities will include building automated journeys for new member onboarding, activation, engagement, and lifecycle management to support the strategic goals of Sound.

At Sound You Will Experience…

  • Our purpose which is “ to stand with you through all waves of life ”. Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing.
  • A diverse workforce with an inclusive and supportive environment.
  • Besides competitive pay, we offer career growth, and we hold a benefits package that’s consistent with our purpose, personalities, and values.
  • Teams that are living out the credit union philosophy of “people helping people”.
  • Fellow employees who are dependable, genuine, inclusive, and resourceful.
  • Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture. Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being Supportive, Open, Unified, iNclusive, and by Doing the right thing.

As a Marketing Automation Specialist you will…

  • Work with Business Intelligence team to automate data into Hubspot
  • Work with Business Intelligence team to integrate new data sources into Hubspot
  • Build audience segments in Hubspot
  • Build workflows and simple and complex member journeys within Hubspot
  • Use marketing automation tools to help drive greater personalization, dynamic content, and improve business efficiencies
  • Develop and implement automated campaigns for members and leads, using Hubspot, text messaging, push notifications, and web personalization
  • Ensure automated campaigns, rules and processes are running properly
  • Ensure email deliverability and performance
  • Communicate automation results
  • Build web forms and other mechanisms to capture opt-ins
  • Manage and test lead capture options on campaign landing pages
  • Communicate journey results and collaborate with SMEs to continually improve automation strategies

Qualifications

Our ideal candidate will bring to the team…

  • Two years of experience using marketing automation systems, preferably Hubspot.
  • High School Diploma or equivalent required.

In addition:

  • Must be bondable
  • Employer sponsorship to secure or maintain employment authorization not available

As a team member of Sound, you will receive…

  • These benefits in support of a true work/life balance:
    • Full medical, dental, vision, and disability for the employee [yourself] with premiums paid by Sound
    • 401(k) with 4% match – Plus discretionary profit share of up to 5% of annual salary
    • Employee assistance program for wellness counseling
    • Free and/or discounted banking services with Sound
    • Three weeks Paid Time Off (PTO) accrued annually
    • 10 paid federal holidays every year
    • Gym/lifestyle reimbursement
    • Employee bonus program
    • Tuition assistance
    • ORCA pass
  • Incentives available for multilingual speakers

Your compensation:

At Sound Credit Union we believe in paying our employees a fair and living wage. Individual offers are made dependent upon a candidate’s prior experience and education level as it pertains to their role. This strategy promotes a talented and empowering work environment that we hope you will be a part of! Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates, which allows us to offer merit-based salary increases.

Minimum: $23.85

Midpoint: $29.81

Maximum: $35.77

Your hours:

A hybrid schedule Monday – Friday: 9 am – 5 pm.

In your role you will have the ability to combine in-person and remote work.

About Sound Credit Union…

Sound Credit Union (Sound) was founded in 1940 and is one of Washington State’s largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. At Sound, we pride ourselves on making connections with our members, employees, and community. We’d love to share more about why Sound is somewhere you want to be, apply now, and visit our website at: .

The future is in our hands…

Sound Credit Union is proud to be an Equal Opportunity and Affirmative Action employer that is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status.

People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply!