Federal Express Corporation

Under limited supervision, plans and executes digital product strategy, technology/product development, technology/product support and/or customer engagement strategies in support of the company’s product and service portfolio.

Essential Functions

• Conducts market and competitive analysis, product analysis, digital industry and customer research to create and optimize the customer experience. Partner with cross-functional teams to define, implement and launch market-leading, customer-centric products or programs.
• Provides subject matter expertise to support strategic priorities.
• Maintains expertise on products and technologies through training and research and uses that training to drive and/or implement best practices and foster continuous improvement.
• Perform other duties as assigned.
  
  

Minimum Education

Bachelor’s Degree/equivalent experience in marketing, finance, computer science, engineering or related business discipline.

Minimum Experience

Three (3) years experience in a digital marketing or digital product management environment or demonstrated knowledge gained through coursework or work experience in digital product management, and technology support.

More advanced degrees may offset experience requirements. A related Master’s Degree equals two (2) years experience.

Knowledge, Skills, And Abilities

Strong ability to understand business and customer needs, customer and/or user experience management, product analysis and technology capabilities.

Technical acumen.

Strong collaboration, communications and analytical skills.

Preferred Qualifications: Customer obsessed digital product manager with technical acumen and ability to translate customer needs using a data driven mindset. Ability to work with cross functionality with focus on speed to market.

Pay Transparency

Pay:

Additional Details: This position will be hybrid in Collierville, TN or Plano, TX and candidates must live within a 50 mile radius. Employees will be required to work at a FedEx Campus location several times per week.