American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

This position is part of Enterprise Comms & MarTech Experiences (ECMX), which is a global organization that sits within Membership Portfolio Services (MPS) and is American Express’ marketing services center of excellence with the charter of driving high quality, customer-first marketing that accelerates business growth through optimized go-to-market solutions and the development of best-in-class MarTech products & processes.

This role is an exciting opportunity to join the Digital Offers Ecosystem (DOE) MarOps Solutions team. The team is focused on ensuring flawless execution and delivery of Amex Offers campaigns, enabling partner priorities, and maintaining a continuous focus on operational transformation.

Key Responsibilities:

• Acting as the Marketing Execution Lead (MEL) for Amex Offer campaigns. This includes managing and submitting offers through all required review processes and working closely with compliance review partners and marketing partners to ensure all campaigns are fully approved prior to launch.
• Executing the end-to-end offer onboarding process for Amex Offers campaigns, ensuring the successful set-up and delivery of offers.
• Conducting quality reviews and validations to ensure flawless delivery of campaigns.
• Supporting operational reporting and KPI tracking for transformation initiatives, ensuring performance is effectively monitored and analyzed.
• Developing data-driven decks and dashboards (using Tableau, Excel, and other reporting tools) to inform business strategy and enable decision-making.
• Providing consultation and support to Marketing partners who want to launch campaigns.
• Working closely with Technologies to track and validate offers, ensuring they launch successfully.
• Continuing to meet the evolving needs of our Partners, Cardmembers, and Merchants.

Qualifications:

• Prior experience of marketing execution, project management, and/or reporting a plus
• Strong attention to detail to drive flawless execution
• Analytical mindset with the ability to track and interpret data; proficient in Excel
• Proven ability to independently manage multiple workstreams and drive results
• Strong relationship management skills and ability to effectively collaborate across teams
• Ability to think innovatively and challenge the status quo
• Excellent communication skills
• Comfort with and ability to understand (at a high level) capabilities and technical systems
• Desire to work in a fast-paced, dynamic environment

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones’ physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities