Bed Bath & Beyond

At Beyond, we believe that everyone should “Be You!”. Beyond is a community that upholds a culture of understanding, acceptance, and respect. We believe a person’s individuality is at the core of diversity, and those traits, beliefs, and characteristics should be valued and embraced. Living by this ethos is essential to the success of our business. Our goal is to foster a more diverse environment where every employee visibly demonstrates inclusive behaviors and respect for individuals.

Essential Duties And Responsibilities

• Content Strategy and Development:
  • Design and implement scalable content strategies across multiple organizations and audiences.
  • Develop, implement, and maintain internal and external training resources, communications, and digital interactives.
  • Create and promote a standardized style guide and narrative, ensuring adherence to the corporate brand tone and voice.
• Team and Knowledge Management:
  • Manage a team of Learning Experience Designers to develop and maintain knowledge bases, communication campaigns, in-app content, and business-facing materials.
  • Customize digital training solutions to address business problems and improve training and communication processes.
• Collaboration and Communication:
  • Develop and maintain cross-functional relationships with internal departments, including business leaders, managers, technical resources, and stakeholders.
  • Collaborate with functional organizations to develop specifications for training content and curriculums.
  • Work closely with subject matter experts (SMEs), business owners, executives, and developers to identify and execute training programs.
• Training Development and Facilitation:
  • Develop and update training curriculums and supporting documentation.
  • Facilitate training programs, including live classroom sessions, webinars, and online courses.
• Performance Monitoring and Improvement:
  • Monitor and report on the effectiveness of training programs and learner performance.
  • Identify areas for operational improvement and promote quality achievement and performance improvement.
  • Act as a role model for learners and other team members.
• Research and Needs Assessment:
  • Research the effectiveness of various digital communication forms for training and internal communications.
  • Conduct assessments to identify development needs and recommend appropriate training methods.
• Knowledge Management:
  • Manage internal and external knowledge bases and implement improvements based on industry standards and evolution.
• Continuous Learning and Adaptability:
  • Continuously learn and apply new skills to ensure business success.
• Legal Compliance and Miscellaneous:
  • Follow legal policies and perform other duties as required by management.
  • Represent the company’s culture to the rest of the organization.

Qualifications And Requirements

• Advanced knowledge of Microsoft Office applications: Word, Excel, and PowerPoint
• UX Principles: Familiarity with basic UX principles and best practices
• Instructional Design: Familiarity with ADDIE methodology
• Design Tools: Knowledge of Figma, Basic image editing skills (Snagit or Photoshop), Basic graphic design skills (Canva, Adobe InDesign, Adobe Illustrator a plus)
• Management: Management experience, Product management experience preferred
• Writing and Editing: Ability to create microcopy, Advanced skills in grammar and copy editing, technical writing skills
• Adult Learning: Proven understanding of adult learning theories and methodologies
• Web Development: Proficiency in basic webpage code and design preferred (HTML, CSS), Knowledge of front-end development a plus
• Digital Tools: Familiarity with page building, document storage, and knowledge base management, Familiarity with Google Analytics (ability to search for basic reporting on pages, and interpret results)
• User Research: User journey mapping, User research
• Videography: Basic videography (Camtasia, PowToon)
• Miscellaneous:
  • Familiarity with SharePoint
  • 1 to 3 years of experience in training and development
  • E-commerce industry knowledge is preferred
  • Able to travel 10%-40% of the time

Who We Are:

We’re a passionate group of collaborative problem solvers and creative innovators, working on cutting-edge technology. From building award-winning retail applications (with amazing AR functionality) to creating leading blockchain and machine learning technologies, each of us embodies a unique value and contributes a diverse perspective to the team.

What We Offer:

• 401k (6% match)
• Flexible Schedules
• Onsite Health Clinic
• Tuition Reimbursement, Leadership Development Program, & Mentorship Program
• Onsite Fitness Center
• Employee Resource Groups (LatinX, Black Employee Network, LGBTQIA+, Women’s Network, Women In Tech)
• And More…
• Benefits vary based on position, tenure, location, and employee election