Senior Manager, Social Media and Digital Storytelling Lead

Job Type: Full Time
Job Location: Chicago - IL

ACAMS is the leading international membership organization dedicated to providing opportunities for anti-financial crime education, best practices, and peer-to-peer networking to AFC professionals globally. With over 120,000 current members across 200+ countries and territories, ACAMS is committed to the mission of combatting financial crime through the provision of anti-money laundering/counterterrorism-financing, anti-fraud and sanctions knowledge-sharing, thought leadership, risk-mitigation services, and platforms for public-private dialogue. The association’s CAMS certification is the gold-standard qualification for AFC professionals. It also offers CGSS certification for sanctions professionals, CAFS certification for anti-fraud professionals, and CCAS certification for AFC practitioners in the crypto space. ACAMS’ 65+ Chapters globally, further amplify the association’s mission through training and networking initiatives. Visit acams.org for more information.

Opportunity at a Glance

We are seeking a Senior Manager, Social Media and Digital Storytelling Lead to own and execute ACAMS’s organic social media presence and translate our thought leadership, research, and expertise into compelling digital content for a global audience.

This role is ideal for a creative, organized, savvy digital native comfortable crafting and publishing content and who understands how to bring complex regulatory and industry topics to life on social channels. You will play a key role in shaping how ACAMS shows up day-to-day in the market – turning insights on anti-financial crime (AFC) into engaging, relevant and timely content that builds credibility, engages our community, and reinforces ACAMS’s leadership position.

In this role, you are a hands-on content lead with strong editorial judgement, comfortable working closely with subject-matter experts (SME) and cross-functional partners to craft high-impact digital storytelling. This role, who directly reports to the Senior Director of Brand & Communications, is ideal for someone who meets the necessary qualifications and enjoys actively creating and writing.

Responsibilities

Social Media Management:

  • Lead day-to-day management of ACAMS’s social media channels (LinkedIn, X, YouTube, Instagram, Facebook).
  • Own social content strategy, editorial calendar, posting cadence, experimentation and optimization.
  • Write, edit, review and publish social content that reflects ACAMS’ brand voice and editorial standards.
  • Build and support campaigns that amplify priority initiatives, thought leadership, and key moments across the year.
  • Monitor online conversations and industry trends to inform content strategy and engagement opportunities.

Thought Leadership & Digital Storytelling:

  • Translate ACAMS thought leadership, research, events, news, and expert insights into engaging digital and social content.
  • Repurpose long-form content (reports, blogs, events) into high-performing digital content and campaigns.
  • Partner closely with Events & Product Marketing, Thought Leadership, Editorial (MoneyLaundering.com and ACAMS Today), and Product teams to surface timely, relevant content opportunities and ensure accuracy for a SME audience.

Content Production & Editorial Quality:

  • Brief, edit, and produce written, visual, and short-form video content, working with internal teams as needed.
  • Maintain quality control and brand consistency (voice, tone, identity) across all outputs.
  • Ensure consistency with communications and business priorities.

Website Support:

  • Build and oversee marketing landing pages, with input from marketing stakeholders, to optimize for impact and brand alignment

Qualifications

  • 7+ years of experience in social media, digital content, editorial or brand storytelling
  • Experience working in financial services, professional services or other complex/regulated industries
  • Strong familiarity with AFC, anti-money laundering (AML), fraud, fintech and/or sanctions preferred.
  • Strong editorial judgement and excellent writing skills; ability to distill complex ideas into clear, engaging content.
  • Comfort balancing strategic thinking with hands-on execution.
  • Familiarity with native social analytics and tools such as Sprout, Canva, Microsoft tools.