Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type – from straight to coily – and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.
Tangle Teezer is a proud brand within BIC World, a community of iconic and inventive brands that have created simple, joyful products for over 75 years. As part of BIC World, we’re dedicated to reimagining everyday essentials in new, sustainable, and responsible ways. Our culture thrives on a “roll up your sleeves” mindset, empowering self-starters and innovators to take ownership of their careers and make a meaningful, global impact.
Who are we?
Helping you have healthy hair has been our mane goal since 2007. No matter your hair type – straight, curly, fine, fragile, or coily – our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine, from massaging to detangling and blow-drying to styling, they’re your daily dose of confidence. So, you can take on whatever tangles life throws your way.
The Role
We are seeking a strategic, highly motivated Social Media & Community Manager to elevate our presence across a diverse digital ecosystem. Reporting directly to the Senior Social & Community Manager, you will serve as a key architect of our brand’s voice, managing high-growth channels and fostering deep community engagement.
The ideal candidate is a strategic operator who balances creative intuition with a rigorous, analytical approach to growth. You are deeply familiar with influencer ecosystems and platform-specific strategies—especially on TikTok, Instagram, Pinterest, and YouTube.
In this role you’ll get to:
- Calendar Management: Maintain a master content calendar that ensures a cohesive brand narrative across all platforms, while tailoring delivery to fit each platform’s unique algorithm and audience behavior.
- Strategic Growth & Analytics: Translate raw platform data into executive-level insights. You won’t just report numbers; you will provide the “so-what” and the “what’s next” to the Senior Manager to guide future strategy and investment.
- Commerce Management: Lead the execution of “commerce-first” content, including the end-to-end management of TikTok Shop and integrated social commerce features.
- Trend Forecasting: Stay ahead of the curve by identifying emerging trends, sounds, and platform features before they go mainstream.
- Community & Relationship Management: Move beyond reactive moderation by actively seeking out and engaging in relevant conversations across the social ecosystem—building bridges with niche communities and potential brand advocates.
- Work cross functionally and managing a team of two creatives.
What we are looking for in you:
- Experience: 5+ years of experience in social media management, ideally within a fast-paced beauty, fashion, or lifestyle brand.
- Platform Mastery: Expert-level knowledge of TikTok, Instagram, Pinterest, and YouTube, including a deep understanding of how unique algorithms reward different types of engagement.
- Analytical Rigor: Proficiency in social media analytics tools (e.g., Dash Hudson, Sprout Social, or native platform insights). You must be comfortable reporting on KPIs across all core platforms.
- Proactive Mindset: A proven “self-starter” who takes ownership of projects, thrives in autonomy, and brings new, data-backed ideas to the table.
- Content Creation & On-Camera Presence: Comfortable being the face of the brand for Shorts/Reels/TikToks and possessing basic mobile video editing skills (CapCut, etc.).
- In addition to your platform expertise, you will bring established people management experience, enabling you to lead, develop, and align team members to deliver consistent, highquality output that supports our brand’s strategic objectives.
- Previous people management experience