Company Description:
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.
From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald’s means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.
We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!
Department Overview
About the Role
We’re seeking a highly organized, strategic, and collaborative Supervisor to join the group responsible for Brand, Content & Culture. In this position, you will assist the Sr. Manager of Value Integration with all preparation and planning implementation related to FAP. You will also help ensure portfolio consistency by supporting production budget forecasting, monitoring and actualization. Additionally, you will serve as a primary contact for Marketing Operations to maintain smooth and efficient workstreams.
This role combines creative marketing and content strategy, cross-functional collaboration, and focused project management. It suits someone who enjoys connecting dots, coordinating complexity, and supporting teams to work more efficiently.
Supervisor, Brand Content & Culture
Location: Chicago, IL
Team: US Marketing – Brand, Content & Culture (BCC)
Reports to: Sr. Manager, Value Integration
Duties
FAP Support & Execution
- Collaborate closely with the Sr. Manager to guide preparation, planning, and delivery of FAP workstreams, ensuring solid cross-functional coordination and readiness.
- Coordinate inputs, timelines, and deliverables needed to support the FAP planning calendar.
Campaign Portfolio Management & Stewardship
- Maintain visibility across portfolio campaigns and workstreams, ensuring strategic alignment, consistency, and seamless integration across channels.
- Track progress of each initiative, monitor risks, highlight gaps, and support decision-making for prioritization and sequencing.
- Act as the day-to-day bridge to Marketing Operations, ensuring smooth coordination across systems, processes, and workflows.
- Prepare materials, agendas, and follow-ups for cross-functional meetings and leadership touchpoints.
- Uphold organized project oversight and detailed documentation to ensure teams stay coordinated and on track.
Team Culture & Leadership Support
- Help strengthen BCC’s culture of collaboration, transparency, and operational excellence
- Model a proactive approach that elevates clarity and drives progress.
Qualifications
Qualifications
- 3–5 years of experience in marketing, coordinated communications, project/account management, campaign operations, or a similar role.
- Experience supporting campaign management or portfolio stewardship, preferably within a fast-paced marketing environment.
- Strong project management skills — the ability to coordinate complex workstreams, manage timelines, and keep cross-functional teams aligned.
- Experience in budget forecasting, monitoring, and actualization, or collaborating closely with Marketing Ops/Finance teams.
- Strong ability to convey information clearly and to positively impact colleagues across teams.
- Proven ability to synthesize data and input into actionable steps.
- Comfort navigating ambiguity while maintaining composure — able to anticipate needs and proactively solve problems.
- Growth mindset with strong relationship-building skills and a collaborative working style.
What You will Bring
- A natural ability to build clarity from complexity — connecting dots across teams, timelines, budgets, and priorities.
- A proactive, operationally minded approach that elevates the team’s ability to plan, forecast, and complete initiatives.
- Strong stewardship instincts: you keep teams aligned, surface risks early, and help ensure work is consistent, coordinated, and on strategy.
- A perspective centered on working well with others and passion for enabling great work across BCC, Marketing Ops, and broader US Marketing.
- Curiosity, adaptability, and dedication to excellence.
Compensation
Bonus Eligible: Yes
Long – Term Incentive: No
Benefits Eligible: Yes
The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.
Salary Range
The expected salary range range –$93,208.00 – $116,510.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.