Marketing Coordinator

Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we’re driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world.

Our values Here at Townhouse, we live by our three core values:

-Details matter

-Passionate in everything we do

-Nice people

Townhouse was born out of the idea that ‘details matter’ – our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kind-hearted people to join our mission to revolutionise the industry.

ABOUT THE ROLE We’re looking for a proactive, culturally-connected Marketing Coordinator to support the delivery of local marketing activity across Los Angeles and New York. This is a hands-on role for someone who is comfortable getting involved across a broad range of local activity, and excited by launches, events, partnerships, influencers and community building.

Reporting into the UK Marketing Team, with Founder support in LA, you’ll be Townhouse’s local pair of hands on the ground – building relationships, coordinating events, supporting group bookings, hosting creators, gathering content and spotting local opportunities.

KEY RESPONSIBILITIES - Support salon launches, local events, brand activations and community outreach across LA and New York.

• Maintain partnerships and contact trackers, manage follow-ups and help coordinate agreed activity.
• Identify relevant local creators, tastemakers and community figures, supporting appointments, gifting and follow-up.
• Share local competitor activity, cultural moments and customer insights with the UK team.
• Support activity designed to drive memberships, bookings, group bookings and local awareness, working closely with the UK commercial team on group booking and event enquiries.
• Provide simple weekly reporting covering outreach, partnerships, events, content and key learnings.
• Act as an additional pair of hands locally wherever marketing activity requires in-person support.

ABOUT YOU - Experience in marketing, PR, social media, events, partnerships or brand activation, ideally within beauty/wellness/hospitality.

• Confident communicator who is comfortable reaching out directly to brands, creators and local contacts.
• Creative eye and a good understanding of our brand.
• Happy getting involved in the detail, rather than setting strategy independently.
• Comfortable working independently while staying closely connected to a wider remote UK team.
• A genuine interest in nails, beauty or wellness.

LOCATION This is a full-time role based in Los Angeles, with responsibility for marketing activity across LA and New York. Some travel to New York should be expected to support launches, partnerships and local activations.

EMPLOYEE BENEFITS

Healthcare – After 90 days of service, Townhouse will pay 70% of the premiums for health, dental and vision care

15 paid days off – Relax and recharge with up to 15 days of paid time off, equating to circa of $4,000 per year of fully paid days off.

401k – After 90 days of service, Townhouse will match your contribution to your 401k plan, up to 3% of your base salary

Employee Discount – 75% off treatments for you & close family

Referral bonuses – Earn up to $550 for every successful hire you introduce to Townhouse – the opportunity to invite your bestie!

Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles!

Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks.

Shopping discounts – Save money with a wide range of discounts on top brands.

EQUAL OPPORTUNITIES

We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.