Refund & Cancellation Policy

1. Overview

At digitalmarketingjobs.org, we strive to provide transparent, high-quality recruitment solutions for marketing employers. Because job listings immediately incur distribution costs (indexing on search engines, RSS syndication, alert broadcasts), our refund policy reflects the digital and immediate nature of the service.

2. Single Job Listings (Standard & Featured)

Standard Job ($99 launch price; regular $199) and Featured Job ($198 launch price; regular $348 with 14 days of top pinned placement) are one-time payments for a 30-day live listing period.

Employers can edit listing details, update descriptions, or close and reopen listings at any time through their Employer Dashboard or the job view page. Because job listings immediately incur distribution costs (indexing on search engines and syndication feeds), live listings are generally non-refundable once published.

3. When Refunds Are Granted

We provide full refunds in the following specific circumstances:

• Editorial Rejection: If a job listing is reviewed and rejected by our moderation team for failing to meet our quality or category guidelines, a 100% automatic refund will be issued immediately to the original payment method.
• Duplicate Billing: In the event of an accidental duplicate transaction caused by network or checkout errors.
• Technical Failure: If a confirmed technical error on our platform prevents your job listing from being viewed or receiving applications for more than 48 consecutive hours during your active listing window.

4. Subscriptions, Promotional Rates & Cancellations

Employer subscriptions are billed on a recurring basis via Dodo Payments.

• Promotional Pricing Terms: Monthly Subscriptions purchased at the launch rate of $499/month are locked in for the initial 12 monthly billing cycles (1 full year) and will renew at standard regular catalog pricing ($599/month) starting on billing cycle 13. Enterprise Plans purchased at $4,599/year renew at the standard catalog rate ($5,999/year) starting in Year 2.
• Cancel Anytime: You can cancel your subscription with 1-click directly through your Employer Dashboard or by emailing our team at contact@digitalmarketingjobs.org.
• Retention of Dashboard & Posting Access: When you cancel, your subscription will not renew at the next billing date. You retain full activity, Employer Dashboard access, job listing management, and any remaining job posting allowances until the final date of your prepaid billing period.
• Promotional Rate Forfeiture: If you voluntarily cancel a subscription during its promotional introductory period, subsequent resubscriptions will be billed at the standard regular catalog rate.
• Prorated Refunds: Because prepaid allowances and branding benefits are provisioned immediately upon billing, we do not issue partial or prorated refunds for unused days or unused job postings within an already-billed subscription cycle.

5. How to Request a Refund

To submit a refund request, please email our support team at contact@digitalmarketingjobs.org with:

• Your registered employer account email address.
• The Job Title and Job ID (or Dodo Payments transaction reference).
• A brief explanation of the reason for the refund request.

Approved refunds are processed through Dodo Payments within 3 to 5 business days and credited back to your original payment method.